Paywall being displayed mistakenly to some users
Resolved
Aug 22 at 12:01pm CEST
We tested the issue with all account types. Everything is fine 😮💨😄
Affected services
Web Application (app.onetake.ai)
MP4 and MP3 downloads
Updated
Aug 22 at 11:53am CEST
We have pushed an update to solve the problem. Currently checking that everything is working smoothly for all account types.
Affected services
Web Application (app.onetake.ai)
MP4 and MP3 downloads
Updated
Aug 22 at 11:24am CEST
We have identified the root cause of the issue. It will be fixed within a few minutes. Thanks for your patience!
Affected services
Web Application (app.onetake.ai)
MP4 and MP3 downloads
Created
Aug 22 at 10:12am CEST
🇺🇸 We noticed a bug in our most recent update prevents some users from sharing or downloading their videos. Please bear with us as we're resolving this ASAP.
🇫🇷 Un bug dans notre récente mise à jour empêche de partager/télécharger certaines vidéos. Nous travaillons à résoudre le problème au plus vite. Merci de votre patience
Affected services
Web Application (app.onetake.ai)