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Downtime

The translation service is interrupted, we're investigating

Apr 03, 2024 at 08:39am UTC
Affected services
Translation

Resolved
Apr 18, 2024 at 02:04am UTC

Our new translation model has been successfully released to all accounts with translation features enabled as part of the OneTake 5.8 update.

Updated
Apr 17, 2024 at 10:17am UTC

We are rolling out the new Translation model to all th accounts that have translation enabled, as part of OneTake 5.8. It's going to take only a few more hours to finish the release!

Updated
Apr 12, 2024 at 09:25am UTC

We have identified the source of the problem and we're migrating our service to a different infrastructure. We will also be updating to a better visual model at the same time (as we release OneTake 5.8). Service will resume this Tuesday, April 16th with the upgraded video translation quality!

Created
Apr 03, 2024 at 08:39am UTC

Our servers which host the translation services are currently unresponsive. We are investigating with the data center to figure out why and restore service as soon as possible.